Help center
Short guides for setting up ClientWell and running your practice. Can't find an answer? Ask the chat widget bottom-right - it's read every article on this page.
Getting started
Set up your workspace in 15 minutes.
Clients & intake
Add clients, run intake, keep notes.
- Adding and managing clientsHow the client record works, and what belongs where.4 min read
- Sending and reviewing intake formsGet the info you need before the first session - without chasing.4 min read
- Team messages: talk to reception without leaving the roomSend a quick note to a colleague, attach the client card or the appointment, and share a file.4 min read
Sessions & calendar
Booking, reminders, and your day.
Automations & client groups
Reach the right client at the right time.
Payments & packages
Session packs, invoices, and Stripe.
Privacy & data
How we handle your data and your clients' data.
- Session recordings and your privacyHow screen recordings help us improve the app and what we never see.3 min read
- Meeting your Privacy Act 2020 obligations with ClientWellWhat the platform provides under the NZ Privacy Act 2020 and the Health Information Privacy Code, and what stays with your practice.5 min read
