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Adding and managing clients

How the client record works, and what belongs where.

4 min read · Updated Wednesday, 15th July, 2026

Every person you work with lives in a single client record. New enquiries, active clients, and past clients share one table with a status field.

Add a client 1. Go to Clients → New client. 2. Enter name and email at minimum. 3. Optional: phone, tags, notes.

Statuses - **Enquiry**: hasn't booked yet. Marketing forms create enquiries automatically. - **Active**: currently working with you. - **Past**: no active engagement, kept for history.

Change status any time from the client detail page.

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