ClientWell

Simple pricing

One plan for solo practitioners, one for small teams, one for brands — every paid plan includes Sage Receptionist on your booking page. Start with a 14-day free trial. No card.

14-day free trial · Cancel anytime · No card

We don't take a cut of what your clients pay you. Not 1%, not 2%. Client payments land in your own bank account and you keep the lot.

Billed annually. Pay for 10 months, get 12. That's 2 months free.

Free

For a solo practitioner trying ClientWell with a small practice.

Free

Free forever. No card required.

  • Up to 5 active clients
  • Booking page and email reminders
  • One appointment type
  • No Sage and no texting
  • Upgrade whenever you're ready
Start free

No card. No sales call.

Startup

For a solo health business getting started.

NZ$32.50per month

Billed annually · NZ$390/yr · 2 months free

  • Up to 100 active clients
  • Booking page, calendar sync and reminders
  • Sage answers your booking page (50 chats a month)
  • Invoices, payments and a small shop
  • 25 texts a month, including the 4-month win-back
  • ACC details on every client and appointment
Start 14-day free trial

No card. No sales call.

Professional

Most popular

For practitioners who want more enquiries and more repeat bookings.

NZ$65.83per month

Billed annually · NZ$790/yr · 2 months free

  • Everything in Startup, plus:
  • Unlimited clients
  • Website builder, lead capture and leads inbox
  • Waitlist, classes and no-show fees
  • All three win-back texts, no monthly cap
  • Reviews, newsletters and automations
  • The Wellness Circle included (worth NZ$33/mo)
Start 14-day free trial

No card. No sales call.

Team

For clinics and health businesses with a small team.

NZ$49.17per seat / month · 2 seat minimum

Billed annually · from NZ$1180/yr for 2 seats · 2 months free

  • Everything in Professional, plus:
  • From 2 seats, cheaper per seat as you grow
  • Roles: owner, practitioner, assistant, viewer
  • Shared calendars and team-wide reporting
  • Team chat, including across clinics you own
  • Sage unlimited, for everyone
Start 14-day free trial

No card. No sales call.

Team seat discount

The Team plan starts at 2 seats. The more seats you add, the lower the per-seat price.

2–3 seats
NZ$59 / seat
4–9 seats
NZ$55 / seat
10+ seats
NZ$49 / seat

Selling a health product line? See ClientWell for Brands →

Website builder

Here's a real site built with the editor

Willow Lane Wellness is a made-up Wellington practice, but the site is the genuine article: four pages, treatments and prices, an enquiry form, and a working booking page. No code, no designer. You can build the same thing in an afternoon.

View the example site

What's included

Grouped by what it actually does for you. Open the bits you care about and ignore the rest.

Optional add-on

Done-for-you setup. Sage plus a real person.

The free Sage Setup Wizard drafts the basics if you'd rather do it yourself. DFY is the finished version: a real person sets up your branding, session types, pricing and automation, hands it back within 24 hours, and walks you through it on a call.

NZ$197+GST
one-time
Request setup

What's included

  • 30-minute kickoff call with a real person
  • Sage drafts your workspace from your intake answers
  • Human review and polish of every page, form and automation
  • Import of up to 100 existing clients from a CSV or spreadsheet
  • Availability, session types and booking page configured for you
  • Intake form tailored to your modality
  • Three reminder touchpoints and two starter automations wired up
  • Stripe connection and one starter package or program
  • 45-minute handover walkthrough, plus 14 days of email support

What we'll need from you

  • •Your services list with durations and prices
  • •A CSV/spreadsheet export of current clients (name, email, phone, tags)
  • •Your usual weekly availability
  • •The questions you want on your intake form
  • •Your logo, brand colours and booking page copy
  • •Stripe account access (or willingness to create one)
Done-for-you custom website

A fully custom website, built for you.

Skip the DIY builder. We'll design, write, and build a fully custom ClientWell-powered website on your own domain, wired into your booking, intake, and enquiry capture from day one.

Affordable
Payment plans available
Send a website enquiry

Frequently asked questions

Do I need a credit card to start the trial?
No. Start your 14-day trial on any plan with just an email. We'll email you a few days before it ends so you can decide whether to add a card.
How does annual billing work?
Pick annual on any plan and you pay for 10 months up front and get 12 months of ClientWell. That's 2 months free. You can switch between monthly and annual at any renewal.
What happens after the 14-day trial?
You move onto the Free plan. Your booking page stays live, your clients and notes stay exactly where they are, and nothing is deleted. Free holds five active clients, with Sage and texting switched off. Pick a plan whenever you're ready and everything switches back on.
Can I cancel anytime?
Yes. Cancel from Settings in one click. You keep access until the end of your billing period, no questions asked.
Can I switch plans later?
Yes. Upgrade or downgrade at any time. Changes take effect at your next billing cycle and unused time is prorated.
What happens if I go over my Sage message limit?
You'll see a gentle upgrade nudge. The cap only counts your own messages to Sage, not Sage's replies, so a normal working day rarely bumps into it.
What is the Sage Receptionist?
Sage is an AI receptionist that sits on your public booking page. She greets visitors, answers the usual questions (hours, price, parking, what to expect), checks your live availability, and books the appointment in. If someone doesn't book, she saves the conversation as an enquiry so you can follow up. She never gives clinical advice and never books a time you haven't made available. One switch turns her on or off.
Is the Sage Receptionist included in my plan?
Yes on every paid plan. Startup includes 50 booking-page conversations a month, Professional includes 150, and Team is unlimited. The Free plan doesn't include the receptionist.
What's the done-for-you setup?
An optional NZ$197+GST one-time service, ready within 24 hours. A real person sets up your branding, session types, pricing and automation, then walks you through it on a call. The free Sage Setup Wizard drafts the basics if you'd rather do it yourself — DFY is for those who'd rather have it done properly, start to finish.
What is The Wellness Circle?
It's our community and training space for health practitioners at thewellnesscircle.org — live sessions, practical marketing and business training, templates, and a place to ask other practitioners what's actually working. It runs on its own site, and your ClientWell login gets you in.
How do I get access to The Wellness Circle?
It's included with Professional and Team. On Free or Startup you can add it for NZ$33 a month from Settings, and drop it any time. If your ClientWell plan lapses, Circle access pauses with it.
Do you work with ACC?
Yes. You can hold a client's ACC claim number, provider ID and injury details on their record, mark an appointment as ACC-funded, and see everything waiting to be billed in one dashboard, with a nudge when a field is missing. We've been approved for the ACC Claims and Documents APIs, so lodging and document upload move in-app next. Invoices and medical certificates are in the same queue with ACC, and when they're approved they'll turn on for you at no extra cost.
What are the client re-activation texts?
Most practices leak more money through quiet clients than through missed enquiries. ClientWell watches for clients you haven't seen in 4, 8 and 12 months and sends a short, human text at each mark. Pick your modality (bodywork, holistic or structural) and the wording is already written; edit any of it. There's also a feedback text a day after an appointment and a thank-you-and-refer text two days after a five-star review. It's all off by default, only sends weekdays 9.30am to 4.30pm NZ time, and stops the moment someone replies or books.
Do I get re-activation texts on Startup?
Yes, the 4-month one. It comes out of the 25 texts already included in your plan, so it never adds to your bill, and we send at most 15 in one go so importing an old client list doesn't text everyone at once. The 8 and 12-month check-ins, the follow-up text, and the feedback and referral texts are on Professional and Team, with no monthly cap.
If I leave, can I keep my website?
Yes. Export your site any time and you get a folder of real HTML, CSS and images you can host anywhere. Live parts like bookings and the shop stay with ClientWell, but the site itself is yours to take.
Do you take a cut of what my clients pay me?
No. Not a cent. You connect your own bank account, and client payments go straight to you. Plenty of booking platforms clip 1-2% off every appointment on top of their monthly fee, which on a busy week costs more than the subscription. We charge you a flat monthly price and that's it. You still pay Stripe's normal card processing fee, the same as you would anywhere, and that goes to Stripe, not us.
Do you handle sales tax / GST?
For NZ we currently calculate tax on Stripe checkout. Managed billing is rolling out to more regions.
Can I take payments and send invoices?
Yes. Raise an itemised invoice in a few taps, or one tap straight from a finished appointment, take part payments, and see a running balance on every client. Stripe handles the card side and works out tax.
Do you do classes and waitlists?
Yes. Put a spot limit on any appointment type and clients join the class rather than booking you out. Add people to a waitlist, and when someone cancels you can fill the slot from that list in one tap.
Where is my data stored?
Data is stored on secure infrastructure with row-level security. You can export or delete anytime.

Have a look around before you decide

Click through a fully loaded practice, or start your own in under five minutes. No card, no sales call.

Take a test drive for 14 daysTake a live demo