For ACC providers

Built for NZ clinics that treat ACC clients

Check completed treatments together, catch missing details before billing, then send one invoice or a batch without reentering each one. ClientWell is approved by ACC for live direct submission.

Free for your first 30 days. No credit card required.

The active partner difference

Three ways ClientWell works alongside you

Most practice software waits for you to enter data. ClientWell actively helps you manage your day.

Never miss the next client

Sage answers calls, handles common questions and books into real availability while you are with someone.

Keep care moving between visits

Reminders, home plans, follow-ups, rebooking and reactivation keep moving, with you retaining control.

Run the practice from one simpler place

Bookings, records, clinical tools, ACC, invoicing, your website, marketing and tasks work together instead of duct-taping several software tools together.

What you get

Claim details in one place

Claim number, injury date, provider type and treatment allocation sit on the client record, so nobody hunts through paperwork.

Treatment counts that stay honest

Treatments used and left show on the client record and on the appointment screen, so no one treats past an allocation by accident.

ACC32 prompts before it's late

A gentle amber prompt appears as the allocation runs low or the claim nears expiry, with a short list of what to have ready.

Body charts on every note

Tap the front or back view to mark pain, stiffness, tingling or swelling, with a 0 to 10 score and a short note.

Progress scores over time

Short neck, lower back and shoulder and arm questionnaires scored out of 100, with the change since the first visit.

Spend less time on ACC billing

Running totals for each practitioner, red for still to send and green for sent. Bill per visit for short chiro sessions or per 15 minutes for longer osteo and physio sessions. No separate ACC add-on to pay for. Send invoices straight to ACC, one or a batch at a time.

Sage's gentle ACC reminder

When finished ACC visits are more than a few days old and still unsent, Sage shows the count and dollar total on your dashboard, with one tap to review and send.

Sage answers the phone

Sage takes calls and enquiries between patients, checks real availability and books them in.

Bookings and reminders

Online booking, text and email reminders, and a rebook card at the end of each appointment.

Clinics and teams

Team calendars, more than one location and a treatment-room checkout for self-rebooking.

ACC tools at a glance

ACC claim number, injury date and provider detailsYes
ACC-funded appointments and treatment countsYes
Claim expiry and ACC32 extension promptsYes
Body charts on treatment notesYes
Neck, lower back and shoulder progress scoresYes
Check missing details before a billing runProfessional and Team
Select one invoice or a batch to sendIn ACC test mode
Home exercise plans sent with the follow-up emailYes
Note templates for physio, chiro, osteo and acupunctureYes
Billing schedule exportYes
ACC invoice compliance reviewPassed
Direct electronic ACC submission for practicesYes, approved by ACC

Progress questionnaires are our own plain-language wording modelled on standard indices, not licensed copies of the published instruments.

For registration bodies

Members of partner associations get a free-forever ClientWell account and 25% off any paid plan for life while they remain a current member.

Common questions

Yes. ClientWell is New Zealand practice software built for ACC-registered practitioners such as physiotherapists, chiropractors, osteopaths and acupuncturists. It keeps ACC claim details, treatment counts, claim expiry and billing alongside bookings, notes and invoices.

Have a look around before you decide

Click through a fully loaded practice, or start your own in under five minutes. No card, no sales call.