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Using client groups

Group clients by anything (tag, status, last session) and target them.

4 min read · Updated Wednesday, 15th July, 2026

A client group is a saved filter. Once you save it, you can use it as an automation trigger or a campaign audience.

Examples - "New enquiries with no session in 30 days" - "Active clients tagged 'postural'" - "Package expires in 14 days"

Manage them in Settings → Client groups.

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